Glenlyon Norfolk School will continue to add to these FAQs as more questions are asked and as more decisions are made as to how we will move forward to ensure teaching and learning continues in a highly effective and safe manner.
From the World Health Organization: “COVID-19 is the infectious disease caused by the most recently discovered coronavirus. The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell. Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who gets COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention.” Read more
At this time, there is no vaccine available yet to protect against this new disease so all family members should continue to practice good hand washing techniques and hygiene practices. To help reduce your risk of infection HealthLinkBC advises people should:
Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand rub to clean your hands.
Avoid touching your eyes, nose or mouth with unwashed hands.
In line with the travel recommendations put out by Health Canada, all international travellers to Canada (including the United States) are being asked to self-isolate for 14 days, regardless of the presence of symptoms or contact history.
Yes. We understand that the impacts of COVID-19 are creating unanticipated financial stress for many people, and GNS has some funds available to support families in this time of need, provided certain criteria are met. Please contact the GNS Finance Team for more information.
Our school policy is that registration fees and deposits are non-refundable. Currently, international students with a valid study permit are allowed to enter Canada and commence their studies at GNS. If a family chooses not to attend GNS because of personal concerns related to the COVID-19 pandemic, refunds will be provided as per the terms of our Tuition Refund Plan.
The Finance Office, located in Admin House on the Pemberton Woods campus, will remain open during normal business hours. We welcome your questions by email and phone, so please feel free to contact Karen Leach by email (firstname.lastname@example.org) or by phone 250-370-6812. Please refer to our Methods of Payment information noted in the Schedule of Fees found here for Canadian students and here for International students for convenient online payment methods.
Since the school closure on March 10, all facilities at both of our campuses were cleaned according to BC Centre for Disease Control (BCCDC) guidelines. Our maintenance team continues to wipe down door handles and other high-touch points daily. Hand sanitizers are available throughout our campuses, including all entrances.
These are sent electronically in the summer and the Ministry of Education sends the final transcript showing proof of graduation to universities around the world. Students need to log back into, or create a new account on the site: www.studenttranscripts.gov.bc.ca. Please contact either of our University Guidance Advisors, Ms. Colibaba (email@example.com) or Ms. MacMillan (firstname.lastname@example.org) if you have any questions.
When students complete their coursework and any exams and the final marks are transferred to the Ministry of Education, normally at the end of June, the Ministry of Education will produce a final transcript showing proof of graduation and send a graduation certificate (the “Dogwood Diploma”) to the school. We mail the certificate and final transcript to students in August.
School leadership and staff are meeting and working to collaborate in consultation with regional, provincial and national colleagues and experts to ensure the school is ready to adjust based on changing circumstances.
Co-curricular activities are up and running on both our campuses. Some adjustments have been made to accommodate COVID-19 protocols, nearly everything that was offered in the past is on the table again, plus some new clubs. The biggest difference under the current health restrictions is with athletics. With no inter-school competition allowed, coaches and students are focussing on skill development.
As an Independent school with many fixed expenses, GNS needs to plan for next year and ensure we have the resources required to deliver an exceptional academic programme and student experience. Knowing our enrolment by the end of June is a critical component of our planning; therefore, we will not be allowing deferrals past the June tuition payment deadline. The school’s Tuition Refund Plan will apply if notification of withdrawal is provided after June 15.
Your space is not secured until fees are paid. If the tuition fees are paid by June 1, 2021, there is no late fee. If they are paid after June 1, a $300 late fee will be payable. Late payment can also affect course selections, which may need to be re-done with more limited selections available later.
If you decide to withdraw your child from GNS, but you would like to wait until the next academic year, you can defer your enrollment. GNS will retain the fees paid and carry them forward. If you decide to withdraw your child and do not want to defer your enrollment, the school will provide a full refund of tuition and family boarding fees. The registration fees and deposits are non-refundable. Deposits can be used towards enrollment in a subsequent year.
No. GNS has opened with full-time in-person instruction as of September 2020. GNS is not permitted to offer an online version of our program unless granted special permission from the Ministry of Education and the Public Health Office.
If you are currently not allowed to travel to Canada, we advise you not to book your ticket until the travel restrictions change or are lifted.
For Family Boarding students who are able to travel to Canada, we will advise you of your return date before the end of June. Please do not book your ticket before you get this date from us, as we are making arrangements for your 14-day quarantine (see details below). You will complete the 14-day quarantine before school starts, so you should expect to return in mid-August at the latest.
International Families should make arrangements to ensure you are able to complete your 14-day quarantine before school starts in September. See below for more information about quarantine.
Yes, GNS Admissions is currently processing applications for admission to the 2021/2022 academic year. As always, prospective students are invited to inquire online or connect with our team at email@example.com during our regular business hours of 8 a.m. to 4:30 p.m.
GNS Admissions is pleased to be offering opportunities for online and in-person assessments and interviews. It is preferred that students and families visit the campus and test in person. For remote testing options, please contact our admissions team.
GNS is offering in-person tours by appointment only. Unfortunately, we are not able to offer full Shadow Days this year, however, we still have many opportunities for prospective families and students to connect with the GNS community and learn about the student experience at our school.
Q: What do I do if I have a question not covered in the FAQ?
If you have a question that is not answered here, please fill in the form below or email firstname.lastname@example.org and we will direct your inquiry to the member of our team most able to offer assistance. An answer will be provided as soon as possible.